Security Reminders

At eCO, we prioritize keeping your information safe and secure, and we want to be sure you have all of the information to do the same.

Recently, we were made aware of a data security breach by Equifax. This breach has impacted over 143 million consumers. In light of the breach, we ask that you read through the following reminders and use these precautions:

  • Check Equifax to see if your information was exposed.
    • Visit their website.
      • Click on the potential impact tab and enter your last name and the last six digits of your social security number. The site will tell you if you have been impacted.
        • Be sure you are on a secure computer and an encrypted connection before entering sensitive information.
  • Consider enrolling in credit reporting and monitoring services.
    • U.S. consumers can receive a free year of credit monitoring and other services from Equifax, even if your information was not exposed. The site will give you a date and time to come back to enroll. Write down the date and come back to the site and click “Enroll” on that date.
    • eCO also works with Member Security Center to help provide great options at affordable rates.
  • Regularly request free credit reports.
    • Did you know that you can receive one free credit report per year per bureau? A great place to get started is
    • Once you request reports, be sure to thoroughly review and promptly dispute any errors.
  • Inspect all financial account statements closely.
    • Be sure to review all statements as soon as they are received and promptly dispute any errors.
    • e-Statements are a great way to keep track of your statements, as you have access to 24-months of statements through eCO Online.
  • Consider implementing a credit lock or credit freeze on your existing credit files.
    • This can be implemented by contacting each of the three major credit bureaus: Equifax, Experian, and Transunion.
  • Consider placing a fraud alert if you believe any of your data has been compromised.
    • Simply contact us at 205.226.3900 to start this process.
  • Monitor potential credit activity in the names of any children.
  • Be on guard for phishing emails.
    • Do not open messages or attachments from unknown senders.
    • Do not click on unknown links.
    • Do not provide sensitive information via email.
  • Be vigilant in checking the accuracy of email addresses to confirm the sender is legitimate.
    • Fraudsters often make small changes to email addresses to make them appear correct.
  • Remember- eCO will not ask for your account information via email or text message.

We hope this information will help protect you, our valued member!