Role:
To preserve the Credit Union's assets by controlling delinquent accounts and collecting delinquent loan payments.
Essential Functions:
- Contacts delinquent and negative accounts by phone and mail; takes appropriate action to bring accounts current.
- Provides administrative support to the Collection Manager.
- Meets with members in relation to delinquent loans, negative accounts, and returned deposit items.
Prerequisites:
- A high school diploma or GED.
- Ability to meet and converse politely with different people. Comfortable with calling members about sensitive subjects, such as delinquent loans and negative accounts.
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