Skip to main content

Contact Us

Email

Please send all email requests to: memberservice@ecocu.org

Call

Voice Response:  205-250-6141
Alabaster Branch 205-226-3912
Clay Branch 205-226-3940
Gardendale Branch 205-226-3948
Homewood Branch 205-226-3959
McCalla Branch 205-226-3944
Riverchase Branch 205-226-3938
Member Service:  205-226-3900

Auto Attendant Options

When you call our Member Service number, you will hear the following menu:

  • 1- Speak to a Branch
    • 1- Alabaster
    • 2- Clay
    • 3- Gardendale
    • 4- Homewood
    • 5- McCalla
    • 6- Riverchase
  • 2- Interactive Voice Response
    • 205-250-6141
  • 3-Credit Card Information
    • 1-855-553-0971
  • 4- Activate a Debit Card
    • 1-800-862-0760
  • 5- Lost or Stolen Debit Card
    • 1-800-472-3272
  • 6- Online Banking Support
    • 1-866-964-0723
  • 7- Speak to a Live Person
  • *- Repeat the Menu

Mail

ēCO Credit Union
P.O. Box 2385
Birmingham, AL 35201

Other Important Numbers

In case of a lost or stolen debit card:  800-472-3272
In case of a lost or stolen credit card:  1-855-553-0971