Have you ever wondered why we call you a member or member-owner instead of a customer? Or why when you stop by one of our branches we ask for your member number instead of an account number?
At ēCO, you are not defined by an account number or the amount sitting in that account. You are so much more. As a member, you are an owner of the credit union. Read that again, you are an OWNER of the Credit Union. It takes $1 to open an account with ēCO. With your $1 investment, you became part owner of an organization that puts people before profits. How? By offering members reduced fees, higher savings rates, and lower loan rates. That $1 investment also gives you a vote on how the credit union is run and operated. One dollar. One member. One vote.
To some financial institutions, a customer is seen only as a transaction. Transactions are essential for business and creating profit, but transactions are less personal.
This is where the credit union difference comes in.
You are not just another transaction.
As a member, we want to get to know YOU! We want to see all of the pictures of your grandchildren, hear about your pets (we want to see pictures of them too), and share those funny stories about your child’s first t-ball game. You can also count on us to be there to comfort you when you have lost a loved one, help cheer you up on a bad day, or give advice when faced with a tough decision. We want to be there for you during the good, the bad, and everything in between. When you are a member of ēCO you are part of our business, but more importantly, you are part of our family.
We work hard to provide you with all the resources to help you along your financial journey, but ultimately, we aim for you to leave your visit in a better mood than when you walked in. We want to make sure that when you leave, you feel important and taken care of. After all, you are an owner of the place…we work for you!
No matter if you prefer banking in person or online, you should have a financial partner you can trust and count on. “You are ēCO” is our motto, and we believe in it! People helping people… it is as simple as that.
Not a member yet? What are you waiting for!? You can join ēCO today!
Become a member by clicking HERE!