During trying times, the mission of the credit union movement shines. We are people helping people. ēCO Credit Union is here to serve you in the good times and the bad times! As we move through the stress and worry of the Coronavirus, our top priority is to support our members. Your finances will continue to receive the highest level of attention and care. Here is a quick guide for our members as we continue to navigate through these trying times.
I NEED TO:
|
HERE'S HOW:
|
| ASK A QUESTION ABOUT MY LOAN PAYMENTS |
Please call 205-226-3900 and follow the prompts to speak to a branch representatvie.
|
| APPLY FOR A LOAN |
Access ēCO's Online Loan Application
|
| GET CASH |
Drive-Thru Service or CO-OP Network ATM.
Find a CO-OP Network ATM HERE.
|
| ACCESS MY DEBIT CARD PIN |
Call 800-992-3808 to access or assign a Debit Card PIN Number
|
| DEPOSIT A CHECK |
Drive-Thru Service or ēCO Mobile App.
Set up ēCO Mobile Banking HERE.
|
| BECOME A MEMBER |
Access ēCO's Membership Application.
|
You can access your account through the drive-thru between the hours of 9:00 a.m. and 5:30 p.m. at the following locations:
Alabaster- 791 Fourth Place SW
Clay- 2430 Old Springville Road
Gardendale- 1233 Pecan Avenue
McCalla- 4821 McAdory School Road
Riverchase- 3746 Lorna Road
*ēCO’s Homewood Branch is closed until April 6.
Do you have other questions or concerns? Here are a few more ways to contact us:
Email: Please send all email requests to: memberservice@ecocu.org
Voice Response: Call 205-250-6141
Member Services: 205-226-3900
We will continue to monitor the situation and use ēCO’s website, email, and social media to keep members informed. We appreciate your cooperation as we work to keep our employees, members, and communities safe and healthy.
Thank you for your patience and trust. TOGETHER, we will get through this!