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Double Down on Security: How Multifactor Authentication Protects Your Data


In a world where our digital environment is consistently targeted, it is crucial to safeguard our online presence. Multifactor authentication (MFA) is not just a tech trend; it is a vital layer of defense in our fight to protect your personal data.

What is Multifactor Authentication? Multifactor Authentication is a security system that requires more than one method of authentication to verify the user’s identity for processes like Registration, Login, Change Password, Forgot Username, and Forgot Password. This multi-step process means more hurdles for fraudsters and more peace of mind for you!

Beginning May 6, 2024, Credit Cardholders using direct sign-on will be prompted to use a one-time passcode (OTP) process to complete their Multifactor Authentication. The one-time passcode (OTP) will replace the challenge questions currently used to verify identity. Multifactor Authentication (MFA) is more than a security measure; it is a commitment to preserving the integrity of our digital world. By embracing MFA, you are taking a stand for your personal data.

As a reminder, we ask that you proactively verify your email and telephone numbers that are on your credit card accounts. You must have a valid email address or mobile phone number on file to receive your one-time passcode. If you have provided both, you can choose whether to have the one-time passcode emailed or texted to you. You may also select the Do you want to remember this device? option for up to five devices to skip Multifactor Authentication (MFA) for the next six months for that device.

As always, we are most effective in our fight against fraud when we work together. Want to know more about how you can join us to fight fraud? Click Here 

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